Please see our Coronavirus updates page and how it affects dispatch times, delivery and customer service. Thank you for shopping with Warehouse Aquatics.

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Free Delivery


Please see our Coronavirus announcement and how it affects deliveries and returns.

Looking for the old delivery rates? Please read our statement effective July 2020

Free delivery on most orders over £49

 

Orders up to £30

Our economy delivery is usually a 2 - 5 day service. The courier / postal service is at the discretion of Warehouse Aquatics based on the dimensions or weight of the package, and is not guaranteed to be a tracked service. For smaller packages we tend to use Royal Mail. For larger packages we use couriers such as DPD and Parcelforce.

The checkout will calculate the delivery cost based on the combination of items in the cart. Some items can be shipped with Royal Mail - these items show the lowest rates we can offer. Other larger or heaver items can only be sent with a courier which have a slightly higher rate.

 

Spend £30 and receive discounted Mainland UK delivery.

For orders over £30 we offer discounted rates for our economy delivery and next day upgrades

 

Spend £49 and receive FREE standard Mainland UK delivery.

We offer our economy delivery service FREE to mainland UK addresses for orders over £49.

 

If you require your order faster, we can get your order to you the following day if you order before 14:00 on a weekday and upgrade to our optional tracked next day courier service. Orders placed on a weekend are dispatched on Monday as the warehouse does not operate over the weekend.

All delivery times are shown in working days, and we don't typically deliver on a weekend. However, we can offer Saturday delivery at an additional charge.

Some products are excluded from the free delivery offer and may incur a small surcharge due to either size or high weight, as these items have a much higher shipping cost. If this is the case the checkout will calculate this for you based on the delivery address and more information on the surcharge can be found by hovering over the question mark next to the delivery method.

Pallet deliveries are different.

For items that have to be sent by insured pallet or other special delivery, these are excluded from the standard delivery offer and instead follow a different system. Pallet deliveries are split into 2 tiers: tier 1 and tier 2. Pallet deliveries take 2-4 working days and cannot be tracked. For pallet deliveries we will contact you to confirm the delivery address and delivery day before releasing the order.

Please note that the pallet delivery service is a drop at kerb only service, the drivers are not insured to handle goods into homes and you are required to dispose of the pallet

Pallet Tier 1

This tier is for solo tanks and cabinets, or other solo high weight products that we can't send by a normal courier. We subsidise the majority of the true delivery cost for these items to offer the best value we can. The shipping cost for these is calculated at checkout.

Pallet Tier 2

New for 2020! We are proud to announce we now offer FREE mainland UK pallet deliveries for Pallet Tier 2. Pallet Tier 2 is for the larger full tank and cabinet sets, such as the beautiful Juwel Rio, Lido, Trigon and Vision ranges.

Terms & Conditions.

  • This offer applies to all mainland UK delivery postcodes only and does not include international deliveries.

  • Mainland UK excludes islands and highlands – we don't currently offer international deliveries.

From all of us at Warehouse Aquatics, thank you and happy shopping!

© 2019 Warehouse Aquatics. All Rights Reserved.
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