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Terms and Conditions Conditions of Sale By placing an order through the ‘Warehouse – Aquatics website’ site you agree to the following terms and conditions of trade. These Terms & Conditions do not affect your Statutory Rights. These terms constitute a legal document ("the Agreement") which sets out the rights and obligations of you as a purchaser ("you"), and those of ‘Warehouse Aquatics’ ("we" or "us"), in relation to the products offered by us through this site. This contract in no way affects your statutory rights. Contract Details A copy of your order will be shown on your web browser before you submit it to the ‘Warehouse Aquatics’ website ("pre-contract notice"). The Pre-contract notice contains important information such as a description of the products you are purchasing, the price (including VAT) and any delivery charges of the goods ordered. The contract is only made when payment has been authorised to ‘Warehouse Aquatics’. Authorised payment is defined as the authorisation by our Merchant Company of payment by Credit, Debit Card, Paypal or Google of notified cleared funds in our bank account. Dates quoted by us for despatch and delivery are estimates only. Accuracy of Information Warehouse Aquatics makes every effort to ensure that all information and data on this site is up to date and correct However, this information cannot be guaranteed as details are regularly changed by manufacturers and errors made when inputting information. Warehouse Aquatics cannot be deemed liable to any customer for any consequential or incidental damages whatsoever that result from or are related to the use of our web site and any information contained. Pricing of Goods All prices shown are inclusive of VAT at the Standard Rate (17.5%). Warehouse Aquatics can guarantee that the prices shown at the time of ordering are the current prices, even if an item is out of stock and has to be re-ordered. If you live outside of the UK our website will automatically deduct the correct amount of VAT during the ordering process. Purchasing through Warehouse Aquatics Select the items you wish to purchase, ensuring that you have chosen the correct details for your item. Enter your details at the checkout process and provide payment details. We accept most Credit and Debit Cards as well as Google and Paypal payments. Once your order is completed, you will be shown a screen confirming your purchase details and a unique order number, which must be quoted in all correspondence to us. A confirmation email will also be sent to you stating if your order has been successful. In the event that items are not available within the time period provided, you will have the opportunity to either; cancel your order, amend your order or carry on waiting. If you choose to split the order we will treat the order as two separate orders and charge carriage on both orders if applicable. Delivery We can normally dispatch your items within three to five working days upon placement of your order and confirmation of payment received, subject to stock availability. Actual delivery times after dispatch will depend on courier used, and your delivery address. Mainland UK deliveries usually take 1-2 working days. Other destinations will take longer and you will be advised of this depending on the destination. Our Free Delivery offer is valid from the 1st April 2008 to the 30th June 2008. A voucher for free delivery will be supplied with every order over £50.00. Free delivery can be claimed on any consequent orders and the voucher number must be entered into the promotional code section. Free delivery canbe claimed to the value of our standard delivery charge of £3.00. A summary of these terms will be included on all vouchers. Warehouse Aquatics refuses to accept any liability for any delays in delivery once the goods have left our premises, due to circumstances beyond our control. All delivery dates quoted by us are estimates. However, if the purchase includes an additional charge for next working day delivery and this does not happen, then this additional charge will be refunded when proof of non-delivery within the agreed time is provided. Delivery Address Most deliveries are carried out during working hours and on working days. Please ensure that someone is available to sign for or receive the goods. Warehouse Aquatics will send your order to any address that you select to suit your needs. Change of Delivery Address If you need to change your delivery address please contact us as soon as possible stating your order number. If your order has not yet been dispatched you item may be sent to this new address at no extra charge. In the unlikely event that an order is undeliverable due to the address not being found or the order not being received, the order will be returned to us. If this happens we may be able to offer a free re-delivery depending on the courier used. However we reserve the right to deduct the original delivery charge from any refund to you, or to charge additional delivery if we have to resend the same items to a new address. Incorrect Delivery Address To ensure we successfully deliver the items to the address our customers supply, please ensure you supply Warehouse Aquatics with a full and correct delivery address. If the address you supply results in a non-delivery due the address being incorrect you the customer will be liable for any extra delivery charges incurred. If the item is lost as a result of wrong delivery details the customer will be responsible for this loss. If an error occurs on our system resulting in the wrong delivery or order details, we will do everything in our power to rectify the situation at no extra cost to the customer. Other Charges We reserve the right to alter delivery charges after order completion in the event of an incorrect country or area selection. All charges are based on the size and weight of the products and the address for delivery. If you would like to find out the charges which would apply to particular goods to a specific destination, then please contact us. To some destinations, our courier will calculate the weight of the parcel depending on its bulk rather than the actual weight (Volumetric), this may result in an additional charge for delivery. We will contact you by phone or email to notify you of any additional charges prior to processing your order, Warehouse Aquatics will allow customers to decide whether to pay the additional charge or to cancel the order. Orders not requiring a signature Should you wish your order to be delivered by our couriers and left without any signature, please notify us in writing before your item is sent. Any items left at a supplied address without a signature will be entirely at the customers own risk. Warehouse Aquatics will not be held responsible for any damaged, lost or stolen items as a result. Returns Policy By law customers have the right to cancel any item for any reason within 7 working days after the day you received the items. Customers must return the goods to us at their own costs in an unused and re-saleable condition. If you wish to return an item please contact us first to receive a confirmation email which must be supplied with the item when it is returned. Any items returned without a confirmation email or any identification will be placed back in stock. Until the package is received by us at our premises the customer is responsible for any loss or damage. Please ask for proof of posting when returning items to us, this is required to protect your loss in the event that the items are not received by us at our premises. Once we have received the items, we will notify you and refund the purchase price excluding the original carriage charge within 30 days. Missing, Incorrect or Damaged Items Please ensure that your item is checked over and is not damaged before signing for it. Even if the packaging seems undamaged, any knowcks to aquariums or filters can damaged them without marking the packaging. All our couriers are responsible for a particular item until it is signed for. We cannot claim for any broken or damaged item after it has been signed for unless the item has been signed as unchecked. In some cases where the item is beyond use we will do our best to resolve the issue at the least cost possible for the customer. Please inform us as soon as possible either by email or phone if an item is missing or is incorrect. We always aim to resolve the issue as soon as possible, subject to an item being available in stock. The incorrect item must be returned at your expense but will then be refunded to you. All returns must be made by the cheapest method available, and proof of posting must always be obtained. We will examine the goods, and in the event that they are damaged or faulty we will issue a full refund or offer a replacement. If a returned item is found to be not damaged or faulty then the goods will be returned to you. Complaints If for some unlikely reason you have a cause for complaint, please contact us straight away. Email us at sales@warehouse-aquatics.co.uk . We will acknowledge your complaint as soon as possible, and will try to resolve the issue as quickly as we can. « Back |
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sales@warehouse-aquatics.co.uk
Copyright © 2008 Warehouse Aquatics
budget aquatic goods
Have you considered buying an aquarium in the past but were put of for whatever type of reason? Maybe you were given a pricey quote for an aquarium which put you off buying the product? If price was the issue then you should consider buying an aquarium again because there are now Budget Aquatic Goods which could help you to install an aquarium in your home. You`ll find all manner of Budget Aquatic Goods and they`ll help you to build a beautiful watery World. Check online at certain tropical and marine suppliers and you`ll find they have a host of Budget Aquatic Goods on their shelves. They`ll be able to provide you with plenty of advice on what type of aquarium would be suitable for your needs. Perhaps you already have an alluring aquarium but are looking for a new supplier to help keep the costs of running the aquarium down? If so, you`ll be able find comprehensive retailers who can provide you with Budget Aquatic Goods in the future. Why pay extortionate prices to keep your fish when you can simply purchase Budget Aquatic Goods from recognised retailers? These goods will give your fish the surroundings they deserve and help to promote a health and happy life. From complete aquariums to pond pumps and pond filters, there are all types of Budget Aquatic Goods that can be found. Keeping tropical fish in fine types of tanks can be a task made simple with this marvelous range of Budget Aquatic Goods.
pond pumps
To make a charming feature in your garden that can be enjoyed for many years, a garden pond can be installed and filled with tropical fish of all varieties. The garden pond might incorporate a water feature that can send trickles of water down ornamental rocks and if so, a choice of Pond Pumps might be needed to power the water. You might have watched television programmes like Ground Force install water features in gardens with Charlie Dimmock normally using her expertise to make wonderful arrangements. If you fancy having a go yourself and want to put a pond in your garden have a look at the features that you can add to it. Maybe a fountain will be suitable and if so, Pond Pumps are available that can provide plenty of power when it`s needed. In fact, plenty of Pond Pumps are very versatile products as thy can run a number of features at any one time. Install one of the Pond Pumps and you can have a fountain in operation and a waterfall cascading in the background at the same time. Keeping the water in the garden pond clean will be essential to keeping fish healthy and Pond Pumps can help in this instance by powering all types of Pond Filter. Use Pond Pumps in this manner and there`ll be a dramatic reduction in pond cleaning and debris and dirt can be filtered on a daily basis. Ponds can make charming features in gardens and by installing Pond Pumps you can have all sorts of additions that can certainly benefit the pond`s appearance.
tropical and marine aquarium equipment
Maybe a fountain will be suitable and if so, Tropical And Marine Aquarium Equipment are available that can provide plenty of power when it`s needed. In fact, plenty of Tropical And Marine Aquarium Equipment are very versatile products as thy can run a number of features at any one time. Install one of thePond Pumps and you can have a fountain in operation and a waterfall cascading in the background at the same time. Keeping the water in the garden pond clean will be essential to keeping fish healthy and Tropical And Marine Aquarium Equipment can help in this instance by powering all types of water filters. Use Pond Pumps in this manner and there`ll be a dramatic reduction in pond cleaning and debris and dirt can be filtered on a daily basis. Ponds can make charming features in gardens and by installingPond Pumps such as the Oase Aquamax or the Blagdon Torrentyou can have all sorts of additions that can certainly benefit the pond`s appearance.
The ponds appearance can also be improved by the use of aOase Pondovac on a regular basis. The Pond vacuum can be used to clear debris from the bottom of the pond which accumulates as a result of dying plant material or fish waste.
The ponds appearance can also be improved by the use of aOase Pondovac on a regular basis. The Pond vacuum can be used to clear debris from the bottom of the pond which accumulates as a result of dying plant material or fish waste.
Aquarium Heaters
The use of anaquarium heaterin any tropical aquarium is essential to the health of its inhabitants. Aquariums heaters are vital to keep the water in the aquarium circulating at a constant temperature. There is a huge range of aquarium heaters currently available, some are asubmersible aquarium heater which sit inside the aquarium and heat water around it. Other aquarium heaters can be connected the plumbing of an aquarium coming from the aquarium filter. These external heaters fit along the pipework of the external filter and heat the water as it passes out of the filter and back into the aquarium. The Hydor ethaquarium heater is a classic example of these popular products which are widely available.
Aquarium Filtration
Water in an aquarium may become stagnant and smelly if it is not filtered. The use of an aquarium filter prevents the build up of any organic waste and also circulates the water enabling gaseous exchange at the surface. Aquarium filters are available either as anexternal filter or as aninternal filter Both types of aquarium filtration act in a similar way by manually and biologically removing debris and was chemicals from the water. However an external filter such as fluval fx5 sits outside of the aquarium and is connect by pipework. This enables a bulky unit to be sat away from the aquarium without taking up any actual aquarium space which could otherwise be used by its inhabitants. An internal filter however, works by sitting inside the aquarium, usually attached to the side of the glass and is normally used for smaller aquariums that do not require such large external filter
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