Our Reviews...

 

 

Check out our brilliant reviews from our customers, more and more are added each month!

 

 

Looking for peace of mind and full satisfaction with your order?

 

 

just want to thank you for your great service my aquarium was deliverd today in perfect condition,ill be using your online shop now for all my fish equipment,thanks again warehouse.....kind regards m. gough... (1st July 2010)

 

 

 

Hi, Just to say thanks for a splendid transaction once again!  My Order arrived as per your notification e-mail on time, ( in fact, 5 min early according to the Delivery Person who said "don't tell anyone !")  haha! 

To be given a 'tight' delivery time of an hour in this case, is fantastic, much better than the usual " sometime such and such a day" or the AM - PM waiting at home period!

To close, your phone Service and advice is exceptional, a great help

Superb service and merchandise   A Pleasure to conduct business with. 

Thank You. S.Wibberley (30th June 2010)

 

 

 

 

Just wanted to thank you for the prompt and efficiant service provided by you.

Well done, and we will certainly use you again, if the need be,

Regards

B. Wake (14th June 2010)

 

 

 

You must surely be the fastest online retailer in the western world.

Many thanks

MB Ozcan (8th June 2010)

 

 

 

Hi,
The items arrived this morning in perfect condition.
Excellent customer service, will be using you again.

Thanks for your help, much appreciated.
 Yours, Andy (29th May 2010)

 

 

 

Sirs, What amazing service, only ordered it yesterday and here it is and before noon as well!

Many thanks for a great service. Best Rgds, P Maines (20th May 2010)

 

 

 

Just like to say thanks for the delivery got it yesterday, unbelievable speed.

Regards, Martin. (19th May 2010)

 

 

 

Hi, Thank you so much. You have made my day
Best wishes, Sue (18th May 2010)

 

 

 

The above order was delivered just after 9.00am today.  This is superb service and I am delighted.  Thank you, J Styles (17th May 2010)

 

 

 

hi, thankyou my laguna5000 uv filter has arrived and its fantastic.  lookforward to shopping with you again in the near future. kind ragards, mrs h barker-lindsay (6th May 2010)

 

 

 

I would just like to thank you for a speedy delivery of my order, I could not be more happy with the  speed and efficiency of the whole order thank you. H Ede (27th April 2010)

 

 

 

Just to let you know the 500ml Aquasafe arrived today. Thank you very much indeed for "going the extra mile" for us. You can rest assured that we shall make your site our first port of call in future and recommend it to anyone who is in the market for aquatic products. Thanks again, Jon. (8th April 2010)

 

 

 

Hello, I ordered some items yesterday afternoon and was extremely suprised to have them delivered before 12.00pm on saturday.I have never had such speedy,reliable, and most excellent service. I will continue to use such a first class, reliable service and gladly tell my friends of the fantasic service thats available at the end of an email. warmest wishes,Paul, belfast (17th March 2010)

 

 

Many thanks for the upgrade,goods arrived as promised.keep up the good service.rare these days.LED looks cool.

Regards, Karl (12th March 2010)

 

 

Received today. very efficient!
Thank you. M Harris (4th March 2010)

 

 

I just wanted to say thanks for an excellent service. I received assistance, ordered, and received the part in very quick time and I really appreciate it. Thanks, Cullen (3rd March 2010)

 

 

Hello,

I very rarely give feedback to companies that simply fulfil an order I place, however I wish to make an exception in this case. I received the light bulb approx. 20 hours after ordering, and extremely thoroughly wrapped. It was certainly never likely to be broken by the postman!

I can easily assure you that future aquatic orders will be placed with yourselves.

Many thanks, Jez (18th February 2010)

 

 

Thank you so much for your service it's been fantastic. I've never had such good communication from any online supplier. Your prices are extremely competitive, and no hidden shipping costs, which I found with some supposedly cheaper suppliers of sand - because it's heavy! I will definitely use you again, and absolutely recommend you to all my friends.

Thanks again, C Howard (17th February 2010)

 

 

Hi Warehouse Aquatics, 

Just to let you know that I received my order today at the time advised to me and the filter is now installed and working perfectly. 

Thank you for your excellent service, I will have no hesitation in recommending you, and ordering from you in the future. 

Regards,  J E. Pilkington. (15th February 2010) 

 

 

Received today (Wednesday).

Many thanks for an Exceptionally Speedy Service, Very Much appreciated.

Kind regards, J Bennett (10th February 2010)

 

 

Hi, just an email for your feedback page.
I am very happy and pleased with my purchase from your company. My order arrived the next day after I placed my order. Very happy with the way I could track my order and pleased with everything. I recommend this site for any people thinking of ordering.
Phyllis Ellett (4th February 2010)

 

 

Thank you very much indeed i recived the pump this morning, just have to say the new one is lovely and quiet and the fish are much happier.

thanks once again 

Mark (30th January 2010)

 

 

Many thanks for Brilliant Service ! P Watson (25th January 2010)

 

 

Thanks very much for the order and communication. I will be using your company again. R Eyre (23rd January 2010) 

 

 

Hello,

 re the above order I just wanted to pass on my thanks for the extremely fast service you provided. The filters arrived today, much faster than I expected.

Many thanks again for your very prompt service...and excellent pricing (please don’t change either!),

Best regards, Rod Smith (16th January 2010)

 

 

Dear Warehouse Aquatics,
This is just to confirm that my order has just arrived in excellent condition. Can't believe how quickly it's all happened. I only thought about LOOKING at one on Wednesday afternoon!!
I'll certainly be making you my first stop for all future aquatic needs.
Many thanks,
Colin Robertson (16th January 2010)

 

 

That was quick! Thanks

Roy (14th January 2010)

 

 

Just wanted you to know that a magnificent delivery man brought this to us on Saturday - through snow and ice that even the Post Office would not come out in!! 

well done, Christine Jones (12th January 2010)

 

 

GOODS ARRIVED ON TIME THANKYOU.  EXCELLENT SERVICE

PAM STRANGE (6th January 2010)

 

 

I just want to congratulate you on service I received this week. You combined two separate orders and refunded the postage for one with no hassle, difficulty or questions, Thank you .

Stephen Morgan (2nd January 2010)

 

 

Hi, I just wanted to say how pleased I have been with the service I have received from your company, every order has been received when stated without a problem, your online stock counter is brilliant, especially for people like me who have no patience and hate waiting for anything. I have recently recommended a friend of mine from the Isle Of Man and she was really pleased with how you managed to deliver within a few days, normally things take at least a week to reach her. I have used another big online  aquatic company in the past and been let down numerous times. 

Thanks Again, Ian Sixsmith (30th December 2009)

 

 

Hi, Just received my mignon filter, only ordered on Monday, delivered today to the isle of man, great service, Thankyou !!  I was recommended your company by a friend, and you have more than exceeded my expectations !!!

M  Blakemore  (mrs) (30th December 2009)

 

 

Thank you a lot!
Have nice and happy Holidays!
Kind Regards, Z.Avramova (7th December 2009)

 

 

Hi, Wow that was fast!

Thank you for keeping me informed.

Great service. 

Regards, Carla Buist (1st December 2009)

 

 

I would just like to say I received my order an amazing 18 hours after placing the order.

Looking forward to dealing with you again and would highly recommend you to my friends.

Thank you,

Yours faithfully

E. Garlinge (28th November 2009)

 

 

Just wanted to say a big thank you for a really prompt and professional service.

Phoned you guys up a couple of days ago to check some details about the tank with you, then ordered online.

Tank was ordered late on the 23rd and it's already here (25th)!

It's my sons Xmas present so he's going to be over the moon with it.

Thank you! Keiron Gray  (25th November 2009)

 

 

Hi , just received my order , everything there , prompt service , many many thanks , will speak to you soon whwnever I need new stuff , thank you , Sean McGraw (16th November 2009)

 

 

I really appreciate your prompt service, I will certainly recommend you to my friends and I will definitely be using you again.

Thank you

A very happy customer

Regards, Mark Wood (13th November 2009)

 

 

Thank you again for fabulous service. You guys really do provide a very efficient and pleasant service. 

Thanks very much, 

Dave West. (4th november 2009)

 

 

Hi, Just arrived - thanks for the great price and fantastically quick shipping!

 Kind regards, Chris J (3rd November 2009)

 

 

Thanks for my order received today. Very well wrapped and in first class condition. Thanks so much for your trouble.

Mitzi Walls (3rd November 2009)

 

 

Many thanks for another speedy delivery

Garry Bromley (29th October 2009)

 

 

Hi There 

Have just recieved an internet order today order no 20091026081720,may i just say what a great service it was

Many Thanks

Carole Kellett (28th October 2009)

 

 

 

Thanks for such a greatservice, and phone advice.Arrived next day on a standard delivery payment, to the other end of the country.. even in a postal strike. From: Lynn Gibbins (26th October 2009)

 

The order was delivered today 20^th Oct ..............about 18 hours after placing the order!!! Come on now surely you can better than this????  Only joshing .......fabulous service. Thank you.

Roy Bellhouse. (20th October 2009)

 

 

Dear Warehouse Aquatics,

Bulb arrived safe and sound, now  installed - plants, fish and me very happy:)

Thank you for a super service.

With kind regards

Ian Lomas (16th October 2009)

 

 

Hi warehouse-aquatics. 

Just want to say thank you for an excellent service.

Ordered Tetratec EX700 and a Hydor ETH200 on Sunday and delivered Wednesday.

Great service.

Many thanks. 

Chris. (15th October 2009)

 

 

- hi

 

 

 

- Dear Sir,

  I received my goods this morning after putting in my order yesterday afternoon which I find incredible service and will definitely be ordering from you again plus I will be highly recommending you to people I know. 

Thanks very much for the great service.

Regards, Wil.(3rd September 2009)

 

 

 

- Hi there. Thank you for such a quick delivery and for upgrading the order.  I will definitely be using you for the future; in fact I've just made another order with you :-) 

 

 

 

- Hello-Warehouse Aquatic Team,

 

 

- Hello,

 Thanks again for a wonderful service and support, it’s very much appreciated! I look forward to dealing with your company again J

 Best wishes, Daniel (25th August 2009)

 

 

 

- Brilliant . . !   " I'll be back ! ' 

D Fiddimore. (21st August 2009)

 

-Hi. Ordered Thursday Received Friday by Royal Mail. Very Very Impressed.

 

-Hi - just to say thank you for the speedy delivery of my pump and filter -

I have installed it and my fish are now very happy!!!!

Lucinda (30th July 2009)

 

-Thanks for your quick service .... that was excellent!

Ordered yeterday, arrived this morning :-)

C M Potter (25th July 2009)

 

 

 

 

-I ordered an item yesterday afternoon,it arrived this morning!

The young lady who took my order was very pleasant and helpful.I could not find this item at a better price anywhere else!.I have not used you before.I will certainly be using you in the future.

Many Thanks Steve Smith. (15th July 2009)

 

-Fantastic Service !! We'll use you again !!!

Thank you !!

P (7th July 2009)

 

 

 

 

-Hello,

 Re my faulty item that I send back to you last week I would just like to say thank you for your very prompt response. 

 

 

-Thank you very much for your great service.
 I will definitely buy from you in the future and also recommend you to others.
 Regards, Philip (19th May 2009)

 

-Thank you very much, excellent customer communication as usual!
David Earl (13th May 2009)

 

 

- Dear sir

 

 

-          Hi, I receipt the item today. All is very perfect. Thank you for quick shipping. Best regards, Robert (27^th January 2009)

 

 

      Margery White (26^th September 2008)

-         Hi, I just wanted to write and say thank you so much for sending the Fluval 405 out so quickly. I would also like to thank the lady who took my telephone call as she was really helpful, it has been a real pleasure dealing with your company and I will definitely buy from you again and will recommend your company to my family and friends. I have now got my new Pump up and running in my fish tank and I'm really pleased now I have the correct size for my tank. Many thanks once again for your help. Kindest regards, Jo Miles (20th August 2008)

 

 

-          Thanks for the quick response - I will definatley be advising my friends for any of their aquarium needs. Rgds, A Heyes (18th August 2008)

 

 

-          Regarding my recent order for aquarium equipment I can now report that the items arrived yesterday morning, in good order and are now fully operational.

 

 

-          I would like to thank you for your help when I phoned last week. I am the guy with the unlabeled garden fertilizers problem - I got the COSHH data / precision hydrometer (It arrived today) as you suggested and the problem is now done and dusted, it all worked a treat! If you are an employee at Warehouse aquatics, given your attitude towards customers you deserve at least a pay rise and if you are the boss then you deserve all the success in the world! Thanks again, Mr Ramsay (4th August 2008)

 

 

-          Item ordered was delivered today as you advised,well packed,prompt service and very reasonable prices. Thank you and will certainly use you again.  J.Cole (19th June 2008)

 

 

-          Cheers for the good customer service and great prices, I'm sure I'll be back, Mr McLachlan (09th February 2008)

 

 

-          Hi have just purchased items for my bio-orb and found your web site very easy to negotiate found everthing i wanted in seconds  very pleased highly recomend to all, Mr Crumpton (30th January 2008)

 

 

-          Every thing is up and running and working ,very happy with product and price I have paid ,will use you again thanks ,regards Mr Miles 
(19th January 2008)

 

 

-          I have got your item today, arrived safely. Thank you.
  Kind regards, Mr Zimantaite (11th January 2008)

 

 

-          Would like to let you know how pleased and impressed I am with the service you offer, not only on price but also delivery and communication. Order placed 05/01/08 recieved order 08/01/08. 
Thanks,Mr Halsey
(8th January 2008)

 

 

-          Just to let you know that I received my order today and I am extremely pleased with the light - its great and my fish have certainly perked up. I will definitely be doing business with you in the future. Kind regards. E. Laker (25th July 2008)

 

 

-          Many thanks for your service.  I will look to you for my future tropical fish needs. Regards Mr Whorlow (10th August 2008)

 

 

-          Hi, Just to let you all know I received my aquaray 500 duo today. I must say they were so easy to fix to my hood and when I switched them on....WOW!...cant believe how sharp and stunning they look!...I will most defiantly recommend them to other reefers on  forums, I will also recommend WAREHOUSE-AQUATICS for their supplies of these state of the art lights that arrived so fast! many thanks CHRIS. (20th August 2008)  

 

 

-          Thank you for you'r very prompt service, I received my order today friday 26th Sept.   I am delighted with the Eheim vac. cleaner, it works very well.

 

 

-          Wanted to congratulate on your service. I ordered this yesterday and as I needed the treatment urgently asked if you do call you can to get it to me today, well it arrived at 09.00 this morning. Fantastic service - I will definitely be using you again! Mark (15^th October 2008)

 

 

-          Item recieved, and is working fine, thanks... Goldfish is most grateful.... A. Longman (6^th November 2008)

 

 

-          Thanks a lot shows what a good service you run didn’t think you would combine them for me but you've proved me wrong and I will continue to use your shop in the future. Thanks again, Mike (11^th November 2008)

 

 

-          Just like to say I received my Power cleaner today and thank you for a super service so quick and efficient, also thank you for sorting out my error with ordering two. Jan Gilmour  Bristol (15^th November 2008)

 

 

-          Just a line to say that my order has arrived, many thanks for your prompt service and great value. Ivor. (27^th November 2008)

 

 

-          Thanks  I'm really impressed with your speedy service! Keith (11^th December 2008)

 

 

-          Your customer services have been exemplary.  I know damages are probably out of your hands as the majority occur in transit, but the effeciency with which you have arranged a replacement has been highly commendable - well done! G. Keeling (12^th December 2008)